Shipping Policy
At this time shipping is only available in the United States. All items are shipped M-F by UPS within 3-5 business days of order receipt. Standard ground and expedited services are available.
Shipping charge is $19 per pillow for UPS ground. Our shipping costs are a direct pass-through with no mark-up. When purchasing more than one item, we will make our best effort to consolidate your shipment and thereby minimize your shipping cost. If we overcharged you, we will issue a credit for the overage once shipped.
For expedited shipping quotes please email info@threadssoftgoods.com.
New York sales tax will be added for New York residents. There is no tax when shipping out of state. Trade professionals that have provided resale certification will not be charged tax. Tracking will be provided once shipment is prepared.
Return Policy
As these pillows are made from vintage and antique textiles some imperfections may be present. As such, all sales are final and cannot be returned or exchanged. We want you to be happy with your purchase, so review all photos and descriptions carefully. Please do not purchase if you have doubts about the condition of any item. Feel free to reach out with any questions before purchasing at info@threadssoftgoods.com.